Manage or cancel your plan
Manage Subscription opens the right place for how you pay: the card payment page for website plans, Google Play for Google Play plans.
Who can do this? Only the business owner.
You pay by card on the website
- Sign in at app.weavaworx.com in a browser.
- Open Settings › Subscription and tap Manage Subscription.
- On the secure card payment page, update your card or cancel the plan.
You pay through Google Play
- In the Android app, open Settings › Subscription.
- Tap Manage Subscription. Google Play’s subscription page opens, where you can change or cancel.
After you cancel
Settings › Subscription shows Access until: with the date your paid period ends, instead of Renews on:. You keep full use until then. After that, see When a plan ends.
Plan not showing what you expect
- Tap Refresh Status at the bottom of Settings › Subscription to check again. Offline, it shows the last status saved on the device.
- New phone, reinstalled the app, or bought it under this Google Play account: in the Android app, tap Restore Purchases.
Payment issue
If a payment fails, the status shows Payment issue. You keep access while the payment is tried again. If it still fails, access is paused until you update your card or payment method, then tap Refresh Status.
Deleting your account
Deleting your account cancels a website plan straight away. A Google Play plan keeps renewing, so cancel it in Google Play first.
Still stuck?
Ask the chat assistant, or send us a message and we’ll reply by email.