Working with no signal

Keep working in a basement with no signal: everything you do is saved on the device and sent when you’re back online.

What works offline

• Jobs, rooms, cutting plans and floor plans: add, change and plan as normal.
• Measure by voice in the Android app: it keeps recording and sorts the rooms when you’re back online. In a web browser it needs a connection. See Measure a job by voice.
• Photos: they’re kept on the phone and upload later.
• Bookings, contacts and payments you record.
• Emails: they wait in your outbox and go as soon as you’re online.
• For installers: Mark done and the customer’s sign-off. They show Waiting for a connection until they’re sent.

What waits for a connection

• Estimate and invoice numbers. A document made offline shows Draft as its number. It gets its final number when the app is back online, and you send it then.
• The live map. A map you’ve seen before still shows as a saved picture.
• Jobs not on this device yet. Opening one shows Not on this device yet. It opens by itself once you’re online.
• Team changes, such as inviting people or leaving a business.

Before you go

Active jobs and recent ones are kept on the device by themselves. For any other job you’ll need with no signal:

1. Open the job while you’re online.
2. Turn on Keep offline. It then says Always kept on this device.
3. Open the photos and PDFs you’ll want, so they’re saved on the device too.

Good to know

• While you’re offline, a small Offline sign shows at the top. Tap it for what’s waiting. See The sync status.
• A device that hasn’t reached WeavaWorx for 7 days asks you to connect before you carry on. Your work is safe and opens again as soon as it connects.
• Don’t log out while changes are waiting. See Logging out with changes waiting.