Logging out with changes waiting

Before you log out, the app checks for work that hasn’t reached your account yet, so nothing done with no signal is lost.

Log out

1. On a phone, tap You, then Log out. On a computer, click Log out at the bottom of Settings.
2. The app checks for changes that haven’t synced.
3. If everything is saved, confirm with Log out. Your data is removed from this device and downloads again when you log back in.

If changes are waiting

You’ll see Some changes haven’t synced yet, with what’s waiting:

• job, invoice or settings changes
• files waiting to upload, such as photos
• emails waiting to send

Tap Stay logged in. Connect to the internet and wait until everything has gone: the sync sign disappears, or the Sync panel shows nothing under Waiting to send. Then log out.

Log out and discard logs out straight away and those changes are lost for good. Only use it if you’re sure you don’t need them.

Good to know

• If the app can’t check, it says so. Stay logged in and try again once you have signal.
• If you were signed out because your sign-in expired, or because you signed in on a 4th device, your changes are kept on the device. Sign in again and they’re sent.
• A device signed out from Settings › Devices has its data removed and needs the password to sign in again. If you can, let it sync first.